Privacy Policy

Effective Date: Jan 1, 2025

Who we are

At Crowe Creative, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services.

1. Information We Collect

We collect personal information that you provide to us through our contact form, which may include your name, email address, and phone number. This data is used exclusively for communication purposes, including responding to your inquiries and providing requested services.

If you purchase images through Pixieset, we may collect information necessary for the transaction, but the payment process is handled by Stripe and Pixieset, who have their own privacy policies.

2. How We Use Your Information

The data you provide will only be used for the purpose of communication with you. We will not share your personal information with third parties, except in the following cases:

• When you visit the Pixieset website to purchase images.
• To track website analytics through Google Analytics and Meta Pixel (for marketing purposes). All data collected is confidential and anonymized.

3. Data Retention & Deletion

At this time, we are unsure of how long your data will be retained. However, you have the right to request that we delete your data at any time. To make such a request, please contact us through the contact form on our website.

4. Cookies & Tracking

We use cookies and other tracking technologies such as Google Analytics and Meta Pixel to improve user experience and gather statistical data. You will have the option to manage your cookie preferences when visiting our site.

5. Third-Party Services

We use third-party services to facilitate certain features on our website, including:

• Pixieset for photo transfer and image purchases.
• Stripe for payment processing. Each of these third parties has its own privacy policy that governs how they handle your data.

6. Your Rights

Although we are not subject to strict data protection laws, we respect your privacy rights. You may request access to, correction of, or deletion of your personal data by contacting us via the contact form on our website.

7. Contact Information

If you have any questions or concerns about this privacy policy or how we handle your data, please feel free to contact us through our Contact Page.